Account information: Name, email address, phone number, company name, and password when you register.
Business data: Customer records, job details, estimates, invoices, scheduling data, and other information you input into the Service.
Payment information: Billing details processed securely through Stripe. We do not store your full credit card number on our servers.
Usage data: Information about how you interact with the Service, including pages visited, features used, device information, and IP address.
Location data: Approximate location for job routing and dispatching, if you grant permission.
2. How We Use Information
We use your information to:
Provide, maintain, and improve the Service.
Process transactions and send related notifications.
Send administrative communications such as account confirmations, billing reminders, and security alerts.
Respond to support requests and inquiries.
Analyze usage patterns to improve functionality and user experience.
Detect, prevent, and address fraud or security issues.
Comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share your information with:
Service providers: Third-party vendors who assist in providing the Service (see Section 9 below).
Legal requirements: When required by law, subpoena, or legal process.
Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
With your consent: When you explicitly authorize sharing with a third party.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your data within 30 days, unless retention is required by law or for legitimate business purposes such as resolving disputes.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Export your data in a portable format.
Opt out of marketing communications.
Object to or restrict certain processing of your data.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. Essential cookies are required for the Service to function. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect functionality.
8. Third-Party Services
We use the following third-party services to operate the platform:
Stripe: Payment processing. Stripe collects and processes payment information under its own privacy policy.
Supabase: Database and data storage infrastructure. Your business data is stored securely on Supabase servers.
Google: Authentication (Google Sign-In) and analytics. Google processes authentication data under its own privacy policy.
We encourage you to review the privacy policies of these providers.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact
If you have questions about this Privacy Policy or our data practices, please contact us at contact us.